How do I submit feedback?

*Grumble grumble grumble*, you think, as you realise we don't provide the feature you've always dreamed of.
But worry not, because you're in the power to make things change! Let's go over how to submit feedback, bugs, and other information.

The procedures

There are different procedures depending on what you want to tell us about. Let's go over them!

Suggestions

You can submit suggestions in our Community Forums, or directly through a ticket on this same Help Panel. We'd gladly prefer if you'd send that in our Community Forums, as you expose your idea to the rest of MeaxisNetwork, and it lets us know how much support an idea is deserving of.

Bugs

Depending on the severity of the bug, there are different ways to report it to us.

Small non-blocking bugs (misplaced elements, typos)

If the bug is not blocking your use of MeaxisNetwork too consequently, head to the Community Forums and submit the bug there. We'll try to fix it asap!

Blocking non-dangerous bugs (page not loading, system errors)

If the bug is not dangerous to an individual's safety or to our safety but is still problematic to your experience on MeaxisNetwork, tell someone from the MeaxisNetwork Administration about it. It will then be fixed as fast as possible.

Dangerous bugs, and security vulnerabilities

YOU MUST, UNDER NO CIRCUMSTANCES, DISCLOSE THE VULNERABILITY TO ANYONE AFTER HAVING FOUND OUT UNTIL WE CONFIRM THAT IT HAS BEEN PATCHED.

Please get in touch with us the Webmaster & Head of Administration of MeaxisNetwork.net at [email protected], or [email protected] as soon as possible. You can also directly message him on Discord, with the username Meaxis#0515

Something else

Are you not sure whether the bug is dangerous or not? Is there a stack trace (something that looks like code)? Go the safe way, and report it to someone from the Administration Department. We'll then handle this internally and tell you more about it.

Do I get anything from submitting feedback?

Of course! You'll get compensated if you submit good feedback. Bug reports will also be compensated. Security vulnerability reports will be rewarded with Euros, as to show gratitude.

We hope we've answered your question about how to submit feedback to us. Make sure to contact us if you still have questions!

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